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M.Sc. Service Design and Engineering

Masters Programmes in English, Aalto University

Join SDE to learn modern service design and engineering and play a major role in the future industry!

Strategic information systems are driving the new post-industrial economies. Software-intensive ICT-based solutions are in the epicentre of this process. New innovative user and service interfaces combined with agile software and information system architectures enable new enterprises, ventures, communities, customers and providers, citizens, and public authorities to become more intensive and pervasive. Combinations of new information networks and software solutions will open profitable business opportunities.

The Master's Programme in Service Design and Engineering (SDE) provides the students with solid knowledge of business insight and behavioural, legal, and societal aspects of modern information systems. It enhances skills in communication, knowledge integration, engineering systems, open innovation and technology management from the viewpoints of both business and technology.

Graduates of the programme often become technical professionals with the exciting and demanding task of developing systems solutions. Information system development, and business modeling and consulting in industrial services are other popular career paths, as are customer relationship management in large IT and software companies.

SDE provides both a business and a technological perspective in two capstone project with companies. Students can specialise in technology, innovation, design or enterprise information systems. The curriculum is closely linked with Aalto Universitys Service Factory, the Europe-wide ICT Labs research network, and international partner universities. Theoretical frameworks are combined with real industry cases in IT, telecommunications, media, entertainment, finance, and the public sector.

Course topics include:
* Software and information systems engineering
* Innovation, use-inspired concepts and entrepreneurship
* User-driven service and experience design
* Enterprise information systems management
* Computer and information systems research
* Contemporary software business cases

Curriculum
The Service Design and Engineering curriculum (120 ECTS) consists of six modules:

* Advanced Module in Service Design and Engineering (20 ECTS)
* Advanced Module in Service Design and Engineering (20 ECTS)
* Special Module in Service Design and Engineering (20 ECTS)
* Methodological studies (10 ECTS)
* Elective studies (20 ECTS)
* Master's thesis (30 ECTS)

Admission criteria to the programme is a high quality Bachelors degree (minimum 180 ECTS credits or equivalent) in computer science or software engineering. Excellent candidates with degrees in other areas such as information systems, engineering, natural sciences, mathematics, economics, or industrial arts will be considered if they have sufficient studies and experience in computer science e.g. programming and mathematical methods.

The applicant should have

* a knowledge of basic concepts of programming, computing, algorithms, databases, information systems and solution development including computer programming and software engineering.
* a minimum of 20 ECTS of technical computer, informatics or software related studies.

Knowledge in some of the following is considered an advantage:

High quality bachelor's thesis or major in computer engineering (CE), computer systems (CS), distributed systems (DS), embedded systems (ES), information systems (IS), information technology (IT), information networks (IN), software engineering (SE), human centered interfaces (HCI) or media design (MD).

Students chosen to the SDE programme may be required to complement their earlier degree with complementary studies. All students with a Finnish University of Applied Sciences (AMK) degree are required to take complementary studies package. Complementary or personal complementary studies cannot be included in the Masters degree.

Language requirements

Successful applicants must have an excellent command of Finnish, Swedish or English.

All guest students and international students applying for master's or doctoral studies offered in English must demonstrate their proficiency in English. Applicants are required to attach an official language test report to their application.

The tests suitable for this purpose are listed below with their minimum scores:

TOEFL (IBT = Internet Based Test, PBT = Paper Based Test)
Total score: 92 (IBT), 580 (PBT)
Writing score: 22 (IBT), 4.0 (PBT)

IELTS (Academic IELTS only)
Overall Band Score: 6.5
Writing Band Score: 5.5

CAE/CPE (CAE = Cambridge Certificate of Advanced English, CPE = Cambridge Certificate of Proficiency in English)
Grades accepted: A, B, C

Pearson Test of English (PTE Academic only)
Total score: 59
Writing score: 50

The minimum requirements are very strict. If your score does not fulfill the minimum requirements, you are not eligible to apply and your application cannot be processed.

There are certain exemptions from the above mentioned requirements, for more information, see the programme website.

English Language Requirements

IELTS band: 6.5
CAE score: 60 (Grade C)
TOEFL paper-based test score: 580
TOEFL iBT® test: 92
Helsinki is the capital and largest city of Finland. It is in the region of Uusimaa, located in southern Finland, on the shore of the Gulf of Finland, an arm of the Baltic Sea.

Overview of Helsinki

Area: 72.24 sq miles (187.1 kmĀ²)
Finland, officially the Republic of Finland, is a Nordic country situated in the Fennoscandian region of Northern Europe.

Overview of Finland

Capital: Helsinki
Currencies: Euro
Population: 5.414 million (2012)
Dialing Code: 358
Degree Level: Masters
Tuition Fee: Free (EEA) , € 8,000 / Year (Non-EEA)
Language:English
Duration:2 Years
Start Date: September  2018
Delivery Mode: On Campus
Study Nature: Full-time
Disciplines: Computer Science & IT
Website:Official WebsiteExternal Icon
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